AI is running the lives of Delivery Workers in Japan

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Every year, millions of people around Japan receive packages from Amazon. The packages  arrive day and night and invariably in pristine condition. But few give much thought to the exhausted delivery worker.

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About the author

Chie Matsumoto is a journalist and an adjunct media instructor in the Faculty of Law at Hosei University. She was previously one of the editors at Rodo Joho (Labor Notes) and a correspondent at German Press Agency, dpa, as well as a reporter for the International Herald Tribune/The Asahi Shimbun. Matsumoto is also a research assistant in the Media and Journalism Studies at Tokyo University. Her works appear in books, Masukomi・Sekuhara Hakusho (State of Sexual Harassment in Media) (Bungei Shunju Publishing, 2020) and Burakku Kigyo (Black Corporations) (co-author, Godoshuppan Publishing, 2013) among others, and in translations of The Purpose of Power (co-translator, Akashi Publishing, 2020) and China on Strike (Sutosuru Chugoku) (co-translator, Sairyusha Publishing 2018).

This article is also available in: 日本語 (Japanese)

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